This Privacy Policy explains how Arlington Restoration Group ("we," "our," or "us") collects, uses, and protects information submitted through arlingtonrestorationgroup.com (the "Site"). This Site operates as a lead-generation and call-routing service for restoration work; it is not itself a licensed contractor. By using this Site, you agree to the practices described below.

Information We Collect

We collect information you provide directly, such as your name, phone number, email address, property address, and a description of your damage or service need, when you call the number listed on this Site, submit a contact or quote-request form, or otherwise reach out to us. We may also automatically collect limited technical information when you visit the Site, such as your browser type, device type, general location inferred from your IP address, and pages viewed, typically through standard analytics tools.

How We Use Information

Information you submit is used primarily to route your request to an appropriate restoration professional serving your area and to follow up with you about that request. We may also use information to operate and improve the Site, respond to inquiries, and comply with legal obligations. We do not use the information you submit for automated decision-making that produces legal or similarly significant effects.

How Information Is Shared

When you request service, your contact and property details are shared with the restoration professional or professionals we route your request to, so they can respond to you directly. We may also share information with service providers who help operate this Site, such as hosting, form processing, or call-tracking providers, under obligations to handle that information appropriately. We do not sell personal information, and we do not share it with unrelated third parties for their own independent marketing purposes.

Cookies and Analytics

This Site may use cookies or similar technologies to remember basic preferences, measure traffic, and understand how visitors use the Site. Most browsers let you block or delete cookies through their settings; doing so may affect how some parts of the Site function, but it will not prevent you from calling or submitting a request for service.

Data Security

We use reasonable administrative and technical measures intended to protect the information you submit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent to or stored by the Site.

Your Choices

You may request access to, correction of, or deletion of personal information you've submitted through this Site by contacting us using the information on our contact page. We will respond to reasonable requests, subject to any records we're required to retain for legal or business purposes.

Children's Privacy

This Site is intended for adults seeking restoration services and is not directed to children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted means you accept the revised policy.

Contact Us

Questions about this Privacy Policy can be directed to us through the information on our contact page.